Insurance that matches your ever-changing travel habits

As humans, we’re constantly evolving and developing. from fashion choices, hairstyles and even our taste in food, who we are and the way we live can quickly change. After all, did you ever imagine enjoying an olive when you were younger?

In the same way that our taste buds change, the way we buy products can also be influenced depending on where we are in life and what our circumstances are.

Insurance can be a minefield

Take car insurance as an example. Finding cheap car insurance can feel like a minefield when you’re under 25. Insurers typically charge higher premiums for being newer on the road and statistically speaking, under 25s are more likely to be involved in an accident. But if you’re a 50-year-old driver with a clean licence and no claims, you’ll most likely find cheap cover without any problem.

Our own life experiences and circumstances can also influence the decisions we make. Take travel, for example. Who we are, the stage we’re at in life, and the type of holiday we enjoy can determine the type of insurance product we need. Here’s an example:

With more freedom and fewer responsibilities, young people may be more inclined to head off on a solo sightseeing adventure around the world, needing specialist backpacker cover that protects them for more than the standard 30 days. They may even need a gadget extension to cover the devices they plan to take with them to capture every moment.

Holiday tastes change

As circumstances change, our idea of a holiday may change too. Someone who once enjoyed travelling independently may later choose to travel with a partner or family, perhaps opting for a more relaxing ‘bucket-and-spade’ break that suits a range of different ages.

As interests and travel preferences develop, they may also seek out new experiences with friends, perhaps chasing the next thrill and enjoying activities that require cover for an extreme sports or winter sports getaway.

Others may prefer to spend their time exploring new destinations on a cruise, with a specialist cruise extension. Personal circumstances can also change over time, and travellers may need travel insurance that can provide cover for their individual medical conditions.

While the above is a simplified example of how our travel habits can change, it’s easy to see how the experiences we have, our circumstances and the choices we make can influence the type of cover we may need for a trip.

Specialist Algorithm

With this in mind, albert & eddie uses a specialist algorithm to make sure travellers are matched with the policies that best meet their travel needs, based on where travellers are in their lifecycle and their individual circumstances*. Whether it’s as small as making sure a mobile phone is protected with a gadget extension, offering a specialist cruise extension for a holiday at sea, or even making sure the policy has enough cancellation cover for the trip, our suite of brands available through albert & eddie offer cover for many travellers.

Because our focus is on making sure that you buy the right product rather than the cheapest.
Experience tells us that when you buy travel insurance based on price, it increases the chances of being disappointed if you do have to make a claim.

And if that happens, your loyalty goes out of the window. If your claim is declined because you didn’t have the right cover, then you’re unlikely to come back and buy from us again.

You wouldn’t take just shorts and t-shirts for a winter holiday in the Alps in the same way you probably wouldn’t take an overcoat and woolly scarf for a summer holiday on the Costa Blanca. So you don’t need cruise cover for a skiing holiday or a winter sports extension for a beach holiday. That’s how our algorithm works – taking the minimum amount of information about you and your trip to come up with the perfect match.

Simplifying decision-making

And let’s face it, it can be a bit of a pain to spend time choosing a product that you may not need to use. That’s the nature of insurance – it’s there in case something goes wrong.

So we’ve worked hard to take the pain out of the decision-making process. A few simple questions can help us find the best policy for you*. And we’re doing this because if you feel let down by your experience of travel insurance, you will just go elsewhere next time.

Much like how we evolve and change over time, the specialist technology used to match you with the right policy for you may also change too.

Big leaps in technology

As technology continues to develop, artificial intelligence (AI), big data and mobile technology are changing how businesses interact with their customers. The insurance industry is also exploring how these technologies can be used to create simpler and more responsive experiences for travellers.

For example, parametric insurance uses real-time data to respond to specific events, such as a flight delay. If the relevant conditions are met, technology can help identify the event and potentially allow a payment to be made without the customer having to go through a traditional claims process.

As technology continues to develop, the way we interact with our customers and help them find suitable travel insurance may also evolve.

For now, our focus is on making sure you’re not just tempted to buy the cheapest policy based on a few quick questions, but instead let us work out what you need to make sure you won’t be disappointed when it comes to claiming on your insurance.

We don’t want to overwhelm you with choices, but find something that matches your profile and holiday plans. That’s why we believe you’ll become a loyal customer, who is happy with the product we’ve suggested for you*, rather than someone who buys a policy from us once and never returns.

Loyalty is hard won and easily lost, that’s why we created albert & eddie.

*albert & eddie would like to confirm that we are not making a personal recommendation/non-advised sale about the insurance products offered.